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- ABOUT US
- SHIPPING & DELIVERY
- PAYMENT OPTIONS
- TERMS & CONDITIONS
- CARE OF PRODUCT INFO
- CONTACT US
- GIFT SHOP GUIDE - Free gift wrapping for Homewares, Home Decor, Garden Art, Wall Sculpture
- WHOLESALE Importer of Homewares, Giftware, Gifts, Home, Garden, Decor, Wall supplier Australia - Earth Design and Imports
- HOME DECORATING IDEAS
CARE OF PRODUCT INFO
CARE OF PRODUCT INFO
Care of Metal Items
Some items are constructed with metal (mild steel). Earth de Fleur Homewares does not give warranty against rusting or natural corrosion on any metal item. Rusting of metal is a normal process and the time taken for natural rust to form on the item will depend on the position, proximity to water & sun, & how the item is treated. We recommend protecting your item with a UV protective clear lacquer to minimise rusting and colour fading. We coat our products twice yearly with White Knights “Squirts” Clear Gloss Lacquer. See your local Hardware or Paint store for more detailed info.
Natural Variances & Slight Imperfections
Many of our products are designed by us in collaboration with skilled Bali Artisans using natural organic materials, which means every piece is handmade and has it’s own unique characteristics. These natural subtleties are to be expected, embraced and are not to be considered flaws in the design.
Stock Availability
We trade at the Southbank Lifestyle Market in Brisbane every Friday, Saturday & Sunday and whilst we update our website daily, in the event that a product is out of stock we will contact you immediately.
You have the choice to cancel your order and a full refund will be issued or proceed. There will be a slight delay in delivery whilst we wait for the new stock and your order will be shipped immediately upon arrival and you will be kept in full communication.
If your order is urgent, product availability can be checked before placing an order by calling Jamie on 0401 224 310 or email sales@earthhomewares.com.au
Please note this is not a regular occurence but it does occur when we are getting down to low stock that is being discontinued.
If you plan on coming to visit us at the Southbank Lifestyle Market give us a call and we can ensure your item is ready and waiting! We do not want you disappointed because we sold your item earlier in the day, so do not hesitate to call Jamie on 0401 224 310.
